Camila joined onepoint in 2021 to lead the Experience and Design team in APAC. She relies on quantitative and qualitative research methods and tools to develop and implement solutions that satisfy both customer and business needs with a human-centric approach. In times of profound business transformations, she is confident that the functions linked to innovation will substantially impact organisations and people’s lives, and that’s the reason why she has been working for innovative companies for more than a decade now. She is specialised in Project Management and Service Design. In addition, she owns a masters in Customer Experience and Innovation from IE Human Science and Technology in Madrid.
Camila is Brazilian / Suisse, born in Brazil and raised between France and China. She is used to multicultural environments and love learning new languages as she believes it helps her better understanding different cultures and regional habits, hence helping to understand people’s behaviours. In addition to that, Camila loves cooking and receiving people over for good food and drinks. Her husband has been improving his expertise as a mixologist, making them the perfect hosts for every occasion!