Faced with environmental, technological, societal and distribution challenges, all the players in the sector are mobilising and transforming themselves, but without really rethinking their model.
These fast-paced transformations require an enlightened vision of the technological tools but also the talent to educate, lead and carry out the related projects.
In a context of shrinking physical distribution networks, our client wants to reposition the agency at the heart of its development and rethink its value proposition.
A diagnosis of the network that couples a quantitative analysis to a field analysis. Through customer workshops, some twenty levers have been identified to increase the value delivered in the branches.
A Distribution Department with a new vision of the branch model, aligned with General Management and translated into an operational transformation plan.
BPCE Assurances, the property and casualty insurer of the Caisses d'Epargne, wants to become a fully-fledged insurer, renew its offers and distribute them to the Group's two networks from 2020.
Through a wide-ranging system, strategic management of the Programme (from framing to deployment), and contributions in the definition of solutions: offers, business model, deployment.
A 3-year programme in which the quality of the support and solutions provided to the Networks was highlighted.
An Organization Department has been created in order to strengthen project management and foster the emergence of a results-based culture in project management.
Three main lines of action :
Consolidation of the current project portfolio,
Building a portfolio of forward-looking 2020 projects
The development of a project methodology and the design of the associated governance.
A new project governance system has been adapted and implemented, structured arbitration scenarios have been put in place, teams have been mobilized and the cluster is strongly committed to the approach of the new Organization Department.