Our Offerings
Set-up of the CIO Office
Define, Structure, and Support the Implementation of Your CIO Office
Governance and Strategy
Support the IT department in defining, steering, and monitoring the IT Master Plan and Roadmap. Facilitate IT governance in support of the IT executive committee (CODIR).
Lean Portfolio Management
Operate demand management, Strategic Portfolio Management (SPM), and Project Portfolio Management (PPM) while ensuring the efficiency and agility of tracking and reporting processes, thus contributing to the quality of the IT-Business relationship.
360 Performance Management
Steering IT budgets by value, structuring IT performance dialogue, KPIs, and the IT dashboard.
IT process efficiency
Improve IT process efficiency. Model and ensure alignment with PPM and Enterprise Architecture frameworks in a “Framework” mindset.
Sourcing and supplier management
Steer the sourcing strategy and manage suppliers.
Team coaching – Empowerment or Change & Learning
Animate and energize communities and teams. Train teams in new transformation and steering practices.
Transformation Project Methodology
Unite and gain commitment, harmonize and deploy project/product methodologies, Agile steering, or Waterfall cycle.
Service Marketing - Communication
Build and promote the service catalog, communicate within the IT department and business units.
Case studies
Ensuring Proper Project Execution and Providing a Reliable Progress Overview to Business Departments
This involves ensuring flawless monitoring of the entire portfolio in compliance with budgetary guidelines.
Solution
The CIO Office was established, along with governance and tools to support the expected functions. Project managers were supported in their methods and action tracking, and an industrial steering dashboard was implemented using PowerBI.
Results
Governance and portfolio steering processes were well-established, with project teams sensitized to the approach and delivering high-quality project reporting. A unified portal was created, providing all reporting and KPIs based on the use of golden sources from tools, and it is regularly enriched with new indicators.
Repositioning the Department within the IT Organization as a Provider of Infrastructure/Cloud Solutions
The challenge was to restructure the department’s organization to drive transformation, rationalize services, and capitalize on resources.
Solution
The solution involved structuring the organization, setting up the CIO Office for steering, rationalizing services, and establishing a client portal. The organization was adopted by the IT executive committee (CODIR) and the CIO. A dashboard and portfolio management system were implemented, and a change management process was introduced to support the transformation.
Results
Throughout the missions, expertise was provided in various areas, including ITIL, infrastructure/production, organization, CIO Office, and UX/UI (portal). A specific approach and timeline were developed for each of the five key projects. Coordination of dependencies between projects was managed, and the team was empowered to take ownership once the transformation dynamic was established.
Contacts
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Jean-Patrick Girard
Partner Organizational Management
