Health and Social Protection

In response to population aging, the rise in chronic diseases, recurring health crises, medical advancements, and evolving societal needs, health and social protection systems must constantly adapt to remain accessible, effective, and sustainable for all.

Onepoint supports its clients in adapting to these changes and remaining competitive, ensuring long-term, high-quality service delivery.

Savings and Retirement

The regulatory framework of the savings market has significantly evolved in recent years, becoming more demanding. This includes stronger investor protection, increased financial information transparency (IDD, PRIIPs, Value for Money), diversification of asset classes (Green Industry Law), sustainable finance (SFDR), and market liberalization (Pacte Law). To remain compliant, savings industry players — whether banks, insurers, asset managers, or distributors — are facing increasingly complex demands.

Thanks to our deep expertise in the savings market, we support our clients from product design to distribution, including the optimization of middle and back-office operations.

Property and Casualty Insurance

The ongoing transformation of the sector and rising customer expectations are prompting insurers to rethink their offerings, customer experience, risk assessment and management methods, and to develop new forms of prevention.

Whether in home, auto, cyber, or specialized insurance, we help our clients succeed in their transformation by leveraging innovative technologies, artificial intelligence, and automation.

Examples of Projects Delivered

  • Operational Strategy

    • Defined the roadmap for the Individual Retirement Savings
    • Business Unit of a bancassurance group
    • Designed and implemented the digital transformation roadmap for the Life Insurance business of a bancassurer
    • Repositioned a mutual social protection player within a changing market landscape
    • Adapted the operational model in response to the PSC (Protection Sociale Complémentaire) reform for a public sector actor

  • Product Launch

    • Supported the renewal of product offerings for an insurance provider
    • Assisted the marketing department of a provident institution in designing and launching new service offerings (absenteeism management and senior-focused products)

  • Distribution

    • Developed a new vision for the agency model of a property & casualty insurance provider
    • Oversaw the scoping of a complete redesign of the client portal

  • Operational Excellence

    • Optimized the operating model of a mutual social protection organization
    • Improved the operational efficiency of end-to-end business processes (front office, back office, claims, support functions), identifying key performance drivers

  • Regulatory Audit & Compliance

    • Implemented a supervision framework for operational controls through business processes
    • Identified, updated, and catalogued operational risks for a group social protection provider
    • Enhanced the audit methodology of an insurer’s Internal Audit Department (LMAI)

  • Actuarial Services

    • Providing access to the most advanced technological tools to optimize your processes and enable your teams to focus on high value-added tasks.

Contacts

Our Expertise

  • Social Protection

    If insurers and social protection actors are in transition, those who will differentiate themselves will be those who can complete their transformation in its entirety.

  • Property & Casualty Insurance (P&C)

    Faced with environmental, technological, societal and distribution challenges, all players in the sector are transforming themselves and must truly rethink their business model.

  • Life Insurance & Retirement Savings

    Insurers involved in Life Insurance and Retirement Savings are facing market dynamics directly linked to macroeconomic conditions and regulatory changes.