Case studies
Context and Need
Support the Executive Committee in charge of retail financing in defining a new cross-cutting digital offer and creating the associated digital roadmap for the period 2019–2021.
Solution
Conduct a macro-business and digital maturity diagnostic, informed by a market analysis and a benchmark of direct competitors’ practices. Led a collaborative approach to create a digital roadmap (inspiration, ideation, deepening, business roadmap).
Results
27 prioritized business initiatives centered around coherent and valued value propositions (IT load and business gains). Definition and development of a roadmap that takes into account IT budget constraints for the 2019–2021 period, presented to the executive board.
Context and Need
Strengthen the management at the Executive Committee (Comex) level for all digital transformation projects. Support the digital expertise center currently being established. Participate in scoping projects to optimize customer relationships and customer journeys.
Solution
Definition of management tools ensuring a 360° view: facilitation of weekly management meetings, formalization of macro-planning, and overall trajectory of the ongoing projects.
Results
Improved visibility of project progress at the Comex level. Secured deliveries: reduced bottlenecks, early detection of issues, and initiation of corresponding action plans.
Contacts
-
Thomas Maître
Partner Strategy and Transformation
